Store Policies

All orders are placed through WhatsApp only. We don't have an online checkout system. This allows us to:

• Verify product availability in real-time
• Confirm fitment for your specific vehicle
• Provide accurate delivery estimates
• Answer any questions before you order

• Cash on Delivery (COD) - Available in major cities
• Bank Transfer - Required for rural areas and high-value orders
• JazzCash / EasyPaisa - Mobile wallet payments accepted

Full payment is required before shipping for orders above PKR 50,000 or for locations where COD is not available.

• We ship to all cities in Pakistan
• Standard delivery: 2-5 business days (depending on location)
• Free shipping on orders above PKR 10,000 (Lahore, Karachi, Islamabad)
• Shipping costs for other areas are calculated based on weight and distance

All orders are securely packed and shipped via trusted courier partners (TCS, Leopards, M&P).

We accept returns within 7 days of delivery, subject to the following conditions:

• Item must be unused, in original packaging, with all tags/seals intact
• Electrical items cannot be returned once opened
• Custom/special order items are non-returnable
• Return shipping costs are borne by the customer unless the item is defective

Refunds are processed within 5-7 business days after we receive and inspect the returned item.

Warranty terms vary by product and are specified on each product page. General guidelines:

• Warranty covers manufacturing defects only
• Damage due to improper installation is not covered
• Proof of purchase is required for all warranty claims
• Professional installation receipt may be required for certain items